What is the ESTO Member Portal?
The Eastern Shawnee Tribe Member Portal aims to provide
members and clients with up-to-date information and account access. The portal
is hosted on a secure website that gives enrolled members exclusive log-in
access to the portal to update information and review claim status.
How do I access the ESTO Member Portal?
Browse to https://portal.estoo.net
from any browser.
Can I use my mobile device to access the portal?
Yes, the portal can be accessed from any web-enabled device.
How do I sign up for an account?
New accounts can be created by selecting “Sign In” from the
top right of the home page or browsing to https://portal.estoo.net/signin. The
“Sign up now” link can be used to create a new account, or existing Facebook,
Microsoft, and Google accounts can be used for access.
What happens if I forget my password?
On the sign in screen, click the “Forgot your password?”
link and to initiate a password reset. Alternatively, if you use Facebook,
Microsoft, or Google to access the portal, password assistance
will need to be requested from the appropriate provider.
What information can be updated?
The Member Portal makes it convenient for enrolled members
to communicate real time changes to personal contact information. For example,
the portal allows you to update your personal street address, email address and
phone number. Moreover, change requests can be submitted
to record a name change, request a new ID, or update contact preferences.
What are the benefits of a member portal?
The online Member Portal has many benefits, like:
•
Better tribal member experience: It's a
centralized platform with features that make it easier to submit change requests;
•
Efficient management: Automation makes
tasks like change request much quicker for the enrolled member anytime and anywhere;
•
Accurate data and tracking: User-friendly
portal, quicker at reporting changes and efficiently tracks the change request.
BEST PRACTICES
As we embrace the digital age with our new Member Portal,
the safety and security of our members' information remain our top priority. To
ensure a secure online environment for all, we urge you to follow these
essential guidelines when creating and managing your accounts:
•
Strong Passwords: Use complex passwords
with a mix of letters, numbers, and symbols, and avoid common words or personal
info that can be easily guessed;
•
Management: Consider using a password
manager to keep your passwords secure and unique;
•
Two-Factor Authentication (2FA): Activate
2FA for an extra layer of security, requiring both your password and a second
verification method to access your account;
•
Login Use: Always login from your
personal computer or mobile device and avoid public computers, to prevent
unauthorized access;
•
Logout After Use: Always log out from the
Member Portal, especially when using shared or public computers, to prevent
unauthorized access;
•
Personal Information: Be cautious about
the personal information you share online. Think twice before revealing
sensitive details that could compromise your account's security;
•
Keep Your Account Updated: Regularly
update your account details and review your security settings to match your needs;
•
Beware of Phishing: Stay vigilant against
phishing attempts. Please don't share your personal or account details via
email or messages, especially with unknown sources;
•
Report Suspicious Activity: If you happen
to notice any unusual activity or have security concerns, please report them immediately to: portalhelpdesk@estoo.net
By following these guidelines, we can collectively ensure
our Member Portal remains a secure space for all
enrolled members to connect and share. Let's work
together to protect our digital community.
